Trust Me, I’m a Funeral Director

That’s exactly what people do every, single, day when they walk through the door.

You trust Funeral Directors to guide you through some of the most difficult times of your life.

You trust Funeral Directors to care for your deceased loved one, and that’s a huge honour.

Each day people walk through the doors of the funeral home, cremation center, or visitation center and have no idea what to expect. Not only do most people not know what to expect, they’re also in a state of crisis, shock and even extreme physical fatigue. It’s our job as Funeral Directors to guide you, as vulnerable as you may be, through the ritual of saying good-bye.

Sure, there are funeral service professionals out there who manage to tarnish the entire profession because they’re not nice people. When it comes to people like this, I wish life had a jerk filter. It doesn’t.

The good news is that the vast majority of Funeral Directors and support staff are genuinely caring and well-meaning. They work long hours, 7 days a week, 365 days a year because they are passionate about what they do. This is not a job for them, this is a calling.

I truly believe that Funeral Directors are among very few people have the good fortune of leaving work for the day feeling like they’ve truly made a difference.

Quite often, when a family calls in to inform us of the loss of their loved one, we get a sense of who will be coming in to make the arrangements. More accurately, we get a sense of their state of mind; was this a sudden, unexpected death, was it the death of someone who has been ill a very long time, was it someone young?

We know that you don’t want to come to a funeral home. Ever. Likely, if you had the choice, meeting with a Funeral Director would be at the bottom of your list of things-to-do, but death is a part of life. As such, death happens to be our area of expertise.

“Trust me,” I often want to say to anxious families who have been up all night sitting vigil at the beside. “We’re going to go through everything one step at a time.”

Trust me.

If you are faced with making funeral arrangements for someone whom you can’t imagine living without, remember that we are here to serve.

You can trust us. Not just because we’re good people who truly want to leave work feeling like they genuinely helped, but because we are professionals subject to the legislation of a regulated profession. In Ontario, the Ontario Board of Funeral Services oversees and enforces the legislation that regulates licensed funeral directors.

When you sit down in the arrangement office, exhale, and know that you can trust us; to guide you while you make arrangements for a meaningful ritual to commemorate the life of your loved one. Whether you are religious, or not, traditional or creative, you can ask us any question at all.

Trust me, I’m a Funeral Director.

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